There are many ways to turn around a toxic conversation and work. Today you will learn the top seven ! Watch today's video-blog to find out more.
1. Tell that person that you are on their side.
2. Reassure them that you are not here only to convince them, but to also learn.
3. Verbalize your intentions. Be Clear
4. Avoid Assumptions.
5. Examine the other person's perspective with sincere openness and curiosity.
6. Acknowledge your responsibility.
7. Your Basic Communication Skills: Avoid Blame, Contempt & Stonewalling.
Watch today's video-blog to find out more & leave your comments below.
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